Wow! Though we should not be surprised, as this was not our first rodeo with Taylors, this necessary home improvement project went smoothly and we are extremely pleased with the result. When we bought our home 6 years ago, we knew we would have to replace all of the back windows as they were original to the home and beginning to rot. What we didn't know was that the front windows were almost worse than the others even though they were relatively new. These Renewal by Anderson windows were horribly difficult to open, installed extremely poorly, and terribly inefficient as far as heating and cooling were concerned.Our salesman, Charley, was an absolute pleasure to deal with. He was very patient, listened attentively and described every aspect of the job ahead. He helped us to choose the best options for our situation and we were pleasantly surprised that this project would cost less than we anticipated. Although we already trusted Taylors, Charley made us feel even more confident in our decision.Installation took 3 days due to the size of the project and number of windows. The crew was incredible all around. Super nice guys who barely stopped working even for a short lunch break. These men were so polite, courteous and clearly proud of the work they were doing. This wasn't a one and done crew. This was a crew of professionals who are craftsmen, and the end result shows. They did an outstanding job and we honestly can't say enough about how nice it was to have them here for those three days. We were dreading the install and it ended up being so much easier than anticipated because of the professionalism of this team.The windows themselves are amazing. We have already noticed that our home is no longer drafty, insects aren't creeping in around windows anymore and quiet - oh my goodness, who knew windows could make such a difference. We can barely hear road noise anymore despite our busy location. We are really looking forward to seeing the energy savings.If you are in need of new windows in your home, look no further than Taylors. You are not going to find anyone cheaper for a quality product and professionally done install. As I stated earlier, previous owner used Renewal by Anderson and those windows cost them more than we spent with Taylors. Shamefully, those windows were total garbage and we are so happy to have them replaced with new Taylors windows. All in all a terrific experience with this company, even better than expected. Thank you Charley, Vlad and crew and everyone who was a part of this. Our community is blessed to have Taylors!